Privacy Policy

1. Introduction

PowerConnect USA LLC ("Company," "we," "our," or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website and internal operational communications program.

2. Information We Collect

We may collect the following types of information:

• Name
• Company name
• Email address
• Phone number
• Employment-related contact information (for authorized personnel)
• Information submitted through contact forms

3. How We Use Information

Information collected may be used for:

• Responding to business inquiries
• Providing contracted services
• Operational communications with authorized employees
• Internal operational communications, including job site dispatch instructions, crew coordination updates, work schedule notifications, and emergency safety alerts
• Improving website functionality and security

Legal Basis for Processing

Where applicable, we process personal information based on legitimate business interests, contractual necessity, or individual consent, including explicit consent for internal operational SMS communications.

4. SMS Operational Communications

Mobile numbers collected for the PowerConnect USA LLC Operational Messaging Program are used exclusively for internal operational communications, including job site dispatch instructions, crew coordination updates, work schedule notifications, and emergency safety alerts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Individuals enrolled in the Operational Messaging Program may opt out of SMS communications at any time by replying STOP to any message received. For assistance, individuals may reply HELP. Opt-out requests are processed immediately in accordance with telecommunications regulations. Additional program details are available in our SMS Program Terms.

5. Information Sharing

We do not sell, rent, or trade personal information. Information may be shared with trusted service providers strictly for business operations (e.g., secure communication platforms), subject to confidentiality obligations.

We may utilize telecommunications providers and secure messaging platforms to facilitate operational communications. Such providers process information solely on our behalf and in accordance with contractual confidentiality and data protection obligations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

7. Data Retention

Personal information is retained only as long as necessary for operational, contractual, legal, or regulatory purposes.

8. Your Rights

Individuals may request access to, correction of, or deletion of their personal information by contacting us using the information below, subject to applicable legal requirements.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

11. Contact Information

PowerConnect USA LLC
4005 Hogshead Rd
Apopka, FL 32703
Email: info@powerconnectusa.com
Phone: +1 407-900-0620